A "duty planner" service is available without appointment from 9.00 am - 1.00 pm, Monday - Friday.
The duty planning officer can be contacted by email at firstname.lastname@example.org, by telephone on 01748 901131, or in person at Mercury House.
Any queries received outside these hours will be responded to the next working day.
Planning officers and the conservation officer are available for pre-arranged meetings at other times and technical support officers are available during office hours to assist in completing and checking application submissions.
Enforcement officers are available during office hours to deal with urgent matters relating to unauthorised works being carried out to a listed building, or felling of protected trees.