Richmondshire District Council

Council car parks to feature RingGo system

A new phone parking payment service is being launched in Richmondshire next month.

The District Council is using the RingGo system in all its car parks from December 1. RingGo – which is the UK’s number one parking app - allows motorists to pay to park by mobile phone, rather than having to touch a machine keypad when paying to park by cash.

And, unlike many locations across the UK, Richmondshire is introducing it without a convenience fee. The basic price for paying by mobile phone costs the same as using cash at a machine. 

However, optional text messages, which alert users when their parking is running out and/or provide confirmation of the parking session, are charged on top of the parking fee. Users can opt in or out of this service.

“We are recommending that motorists use RingGo as the quickest, safest way to pay to park in our district,” said Council Spokesperson, Councillor Philip Wicks.

“And to encourage users to use it we have set the cost of using RingGo to be equal to paying by cash. We are covering the normal convenience fee.

“We are pleased to be rolling out mobile phone payments across our car parks, using the UK’s leading solution in parking apps. Our main priority must be to safeguard our residents and visitors, offering them safe, simple options as they travel. We very much hope it will be a popular service, as most people nowadays carry and use a mobile phone.”

Motorists have a choice of ways to pay. The most popular is via the RingGo app, which can be downloaded free of charge from the App Store or Google Play Store. Users that don’t have a smartphone can book their parking by calling, sending a text message, or paying online

They may need to pre-register in order to use the service. Anyone that has never previously used RingGo should download the app and register their details, or go to RingGo website and complete the registration online. 

Peter O’Driscoll, Managing Director for RingGo added: “Over recent months, RingGo usage has increased dramatically as motorists have sought alternative methods, rather than paying at a machine. 

“Recent research of our local authority customers, found that 72% of councils expect phone-based payments to be a priority moving forwards. We are delighted that Richmondshire District Council is the latest council to do just that.”

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