Request help or advice with a private property
Environmental health deals with requests for advice and help from private tenants and landlords about the condition of their housing.
The team provides advice and support to owner-occupiers and leaseholders who are responsible for their own repairs.
The housing health and safety rating system (HHSRS) involves checking for defects and deficiencies to the whole of the property, including access paths, gardens and outbuildings, which could potentially harm the health and safety of occupants or visitors.
There are 29 hazards for officers to check and where necessary landlords will have to make repairs or improvements. Details can be found in the Housing, Health and Safety Rating System leaflet.
Environmental health will also investigate complaints about the condition of neighbouring properties, such as penetrating dampness because of a leaking gutter on a neighbouring property.
Register a complaint about a privately rented property
To register a complaint regarding a privately rented property, complete our online form:
Make an enquiry about a privately rented property
To submit an enquiry regarding a privately rented property, complete our environmental health enquiry form: