Richmondshire District Council

Sheltered housing

Sheltered housing is specially designed for older people. It offers accommodation that allows you to come and go as you please and enjoy privacy or companionship as you wish.

And it provides the reassurance that help is on hand when you need it in the shape of a resident warden or our 24-hour Lifeline service, which provides a mobile warden when your warden is off duty.

There are two sheltered housing types in Richmondshire:

  • Purpose-built schemes with a resident and relief warden, and communal facilities
  • Groups of bungalows with a communal lounge and kitchen facilities, and resident and relief wardens on the premises

We have 217 properties in seven sheltered schemes, and each one has a resident warden. The facilities available within the schemes differ, depending on the type of building. However, we pride ourselves on the level of service we provide, regardless of the scheme location or size.

Family and friends are always welcome to visit, and most schemes have accommodation for visitors to stay in if necessary.

What a warden does

The warden isn't a doctor, nurse or a social worker, so can't be expected to do their jobs. But they can act as your link with these and other services.

In an emergency, the warden will call on any help necessary and tell your relatives. If you ever need health or home care support, the warden may be able to help you arrange these.

The warden has many residents to attend to and so can't:

  • Provide personal care, such as washing, dressing, assisting with toileting or putting you to bed
  • Provide domestic care, such as cooking, cleaning or washing
  • Provide transport
  • Manage your medication
  • Go shopping for you or take you shopping

The warden will help in an emergency until other arrangements can be made.

Wardens will only enter your home at your invitation, or in an emergency, or with your permission when access is needed while you're away.

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