Our housing options and homelessness team can offer advice if you're homeless or at risk of losing your home.
Contact us as soon as you realise there's a problem. The earlier we can intervene, the better the chance of achieving a successful outcome.
Request advice or assistance
What we do:
- Deal with enquiries by telephone or personal interview
- We may provide temporary accommodation depending on your circumstances
- Help you look for private sector affordable accommodation
- We operate a bond scheme and we will establish whether you're eligible
- Provide advice to get you registered on our housing register, choice-based lettings
We ask you to:
- Provide us with the information we ask for as soon as possible to prevent delays in processing your application
- Notify us promptly of any change in circumstances
- Let us know if you need help completing your housing application
- Let us know if you move away and no longer need help
One of our main aims is to prevent people becoming homeless and we work closely with other agencies and internal departments to achieve this.
- SASH: Safe and Sound Homes
- Foundation Housing
- homeless link
- Citizens Advice Bureau
- Social services
Some of the tools we use to help are:
- Discretionary housing payments
- Government mortgage rescue scheme
- Tenancy support
- Mediation with landlords and families
- Debt advice
- Negotiation regarding court proceedings
We work to get you registered on our housing register, choice-based lettings.
Bond bank scheme
In some cases, we may be able to help you financially with a bond payment to prevent homelessness. Find out more about the bond bank scheme here.
No second night out for rough sleepers
Eight councils in North Yorkshire have formed a partnership to tackle rough sleeping across the county.
Part of a national initiative, the aim is that anyone who ends up sleeping out on the streets gets the rapid help they need to ensure they don't have to spend a second night out.