We have a duty to help if you're homeless or in danger of becoming so. From 3 April 2018, The Homelessness Reduction Act 2017 places new legal duties on local authorities to provide advice and assistance to those who are homeless or likely to become homeless within 56 days.
You may be classed as homeless if you:
- Have nowhere to live in the UK or elsewhere
- Have been told by your landlord/family or friend that you must leave your accommodation, rented or otherwise
- Are afraid to go home because someone has been or may be violent towards you or your family
- Don't have the owner's permission to stay
- Can't stay in your home for any other reason such as:
i) leaving the armed forces
ii) a relationship breakdown
iii) suffering from a mental illness
iv) leaving care
v) released from prison
vi) discharged from hospital
How we can help
If you are experiencing problems with your tenancy/mortgage, you're homeless or fear you are likely to become homeless within 56 days you can contact our Housing Options Team on 01748 901150, or email housingoptions@richmondshire.gov.uk
You can also contact the out-of-hours emergency service on 01653 697737:
- Monday to Thursday: 5.15pm- 8.45am
- Friday to Monday: 4.45pm-8.45am
- 24-hour call out for bank holidays
We can provide free advice to anyone that is worried about losing their home or has lost their home. We can also speak with your landlord on your behalf to help you stay in your current home, or speak with your mortgage lender to understand the steps you might need to take to prevent eviction. The council have funds that can help you if you are having problems with arrears at your current address. Speak to us and we'll complete an assessment to see whether we can help.