Service standards tell you what you can expect from us. We have been monitoring our services for a number of years - through the feedback we receive from you, our customers.
This feedback allows us to continually work to improve and develop services to meet your needs.
Following comments from our tenant groups we have pulled together all of the information relating to the services we provide in one handy, easy to read guide.
This is just one area where we have listened to our tenants to deliver our services in a way which is better for you.