Richmondshire District Council

There are steps you can take to avoid the misery and damage caused by burst pipes during extreme cold weather.

You should:

  • Keep your home warm, especially at night
  • Run taps and flush toilets to check that pipes aren't frozen
  • Know where your stop tap is and make sure you can easily turn it off
  • Make sure you can turn off the gate valves for hot and cold water tanks
  • If you're leaving your home unoccupied for a long time, consider draining the whole water system down; and
  • If you live in a flat or maisonette, leave a spare key with a neighbour. A flood in an upstairs flat can cause damage to your home

What to do if you suffer a frozen or burst pipe

Frozen pipes:

  • Turn off the water at the stop tap
  • Switch off the central heating
  • Switch off the immersion or gas water heating
  • You can try to thaw the frozen pipes gently with a hairdryer or fan heater

Burst pipes:

  • Turn off the water at the stop tap
  • Turn off the immersion or gas water heating
  • Turn on the sink, bathroom or kitchen taps to drain water from the system
  • Don't touch any electrical fittings
  • Turn off the electricity at the mains fuse board


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