Richmondshire District Council

Business rates valuation enquiries

The Valuation Office Agency can help with many valuation questions you may have.

For information on: Please go to:

1. Business rates and rateable values.

GOV.UK's introduction to business rates page.

2. Your rateable value and how it is worked out.

GOV.UK's correct your business rates page where you can look up your property by postcode and see the details.

3. You want to update your property’s valuation details.

GOV.UK's correct your business rates page where you can look up your property by postcode and send in suggested amendments to the property’s details.

4. You want to know why your rateable value is different from your rent.

GOV.UK's how your rates are calculated page.

5. You want to know the rent/trade details held for your property.

The VOA does not publish this information online as that would breach the Data Protection Act. Please ring the VOA on 03000 501 501 to request the details.

6. Your business has closed, and you would like the property taken out of the rating list.

GOV.UK's introduction to business rates page for details. The VOA doesn't remove properties from the rating list just because the business has closed. It is more than likely that if the property still exists it may still be rateable.

7. Your property is in poor repair.

GOV.UK's repair and rateable value page so you can consider your next step – depending on state of disrepair.

8. Your property is undergoing refurbishment or structural alterations.

GOV.UK's repair and rateable value page to see if this affects you and what to do if it does.

9. You want to know about small business rate relief.

GOV.UK's apply for business rate relief page.

10. You want to know about zoning.

GOV.UK's measuring property for rating purposes page. 

The VOA uses zoning to measure retail premises. This is a standard method of measuring retail premises for valuation purposes.

11. You believe your property's measurements are wrong.

GOV.UK's correct your business rates page where you can look up your property by postcode and send the VOA suggested amendments to the measurements.

12. You want to appeal/challenge your 2017 rateable value.

GOV.UK's correct your business rates page where you can look up your property by postcode and, if needed, submit a check on the property details.

13. You want to appeal/challenge your 2010 rateable value.

GOV.UK's correct your business rates page where you can look up your property by postcode and submit an appeal on the 2010 valuation.

14.You want to correct address inaccuracies, including the postcode.

GOV.UK's correct your business rates page where you can submit a request to amend it online.

15. You want to know if you should be paying business rates if the business is run from your home.

GOV.UK's working at home page.

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