Richmondshire District Council


Criteria will be assessed via the submitted application form (A), and an interview (I).

Criteria Essential Desirable



a. Care related NVQ2. (A, I)

b. National Wardens Certificate. (A, I)



1. Experience of working within a care related environment. (A, I)

2. Experience of using a computer/IT literate. (A, I)

c. Experience of supervising up to two people. (A, I)



d. Basic knowledge of building maintenance. (A, I)

Personal aptitudes and skills

3. The ability to maintain confidential files. (I)

4. Must be numerate and literate. (A, I)

5. Must be able to communicate effectively on a one-to-one basis and with groups of people. (I)

6. Able to accurately record details of incidents involving residents. (A, I)

7. Must be able to follow set procedures relating to the use, and testing, of scheme-based equipment, e.g., warden call and fire alarm systems. (I)

e. Supervisory skills. (A, I)


8. Ability to work independently, using own initiative. (A, I)

9. Able to demonstrate impartiality. (I)

10. Able to calmly, in stressful situations, make decisions. (A, I)

11. Must be sensitive to the needs of older and vulnerable people. (A, I)

12. Able to respect and keep confidential information. (A, I)

13. Must have an awareness of Health and Safety issues. (I)

14. Flexible approach to work. (A, I)


Other requirements

15. No criminal convictions (Rehabilitation of Offenders Act). (A, I)

16. Must live onsite in accommodation provided on a service-tenancy basis. (I)

17. Able to negotiate stairs. (I)

18. Able to carry and lift cleaning materials. (I)

19. Comply with the Council's Equalities and Diversity Policy. (I)



Updated: September 2021

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