Richmondshire District Council

Title: Benefits Assistant

Salary: Grade 5, £18,795-£19,171 (SCP 15-17)

Contract Type: Fixed Term

Working Pattern: Full time

Hours: 37

Job Reference: REVS BENS 09

Do you have experience of assessing housing benefit and council tax reduction?

Are you someone who enjoys being part of a small busy team?

We are recruiting for a Benefit Assistant to assess applications and changes in circumstances for both Housing Benefit and Council Tax Reduction.   You will interview customers who come into Mercury House, deal with telephone and email queries, and assist and guide customers to complete our online application forms.  It is important that you are able to work methodically and accurately with attention to detail, while meeting performance targets.

You must possess good communication and computer skills and have a commitment to customer care.

For further information please contact Maggie McCulloch on 01748 901060.


  • Closing date: 10 am on Monday, 24 June 2019
  • Interview date: Wednesday, 10 July 2019

An application form must be completed. CVs alone will not be accepted.

You can also obtain/return application forms by:

  • Email:
  • By post: Human Resources, Richmondshire District Council, Mercury House, Station Road, Richmond, North Yorkshire, DL10 4JX

We value diversity in our workforce and are committed to equal opportunities. Disabled candidates who meet the essential criteria are guaranteed an interview. Applications invited from all sectors of society, as covered by the Equality Act 2010.

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