We need to hold personal information about you so that we can provide services to you.
Under the Data Protection Act, we have a legal duty to protect that information. We won't pass it to other companies or individuals unless we're required by law.
As what is called a “data controller,” we have to follow strict rules called “data protection principles.” They make sure the information is:
- Used fairly and lawfully
- Used for limited, specifically stated purposes
- Used in a way that is adequate, relevant and not excessive
- Kept for no longer than is absolutely necessary
- Handled according to people’s data protection rights
- Kept safe and secure
- Not transferred to other countries without adequate protection
This is any data that can be used to identify you, such as your, address and council tax reference number. Some personal data is more sensitive and subject to special rules, such as information about:
- Ethnic origin
- Religious beliefs
- Trade union membership
- Party political opinions
- Involvement in court proceedings
For more information, email email@example.com
Processing personal data
The amount of personal data we have about you and how we process it depends on which council services you use.
Sometimes, the information is shared between council services. We will always try to tell you if this happens.
Council members and employees can access and process your personal data for their official council duties. They must not disclose your personal data to anyone else without your knowledge, unless they are legally obliged to do so.
If you make a complaint about council services, or sign a petition that is presented to us, your personal data may be shared with your local ward councillors and council employees working in the service concerned.
You can write and ask us to stop processing your personal data at any time. You must explain what processing you want us to stop and why. We must reply within 14 days and let you know what we've done about your request.
Seeing your personal data
By law, you have a right to access personal data that relates to you.
You may have to pay a £10 fee but we'll confirm that when we receive your form.
We can withhold some data in some circumstances.
Other people's data
You don't have the right to access personal data about other members of your family, friends or neighbours unless authorised in writing.
More information on data protection is available at GOV.UK