Richmondshire District Council

How to use the Landlord Portal? 

If you receive direct payments of Housing Benefit and/or Discretionary Housing Payment (DHP) from us, you can now view relevant payment information by using the Landlord Portal.

For all your tenants who receive Housing Benefit paid directly to yourselves, you can view:

  • your payment amounts
  • periods the payments cover
  • rates of entitlement
  • and download benefit notification letters. 

The portal also allows you to tell us of any relevant changes about your tenant, such as moving in or out of the property. 

For details on how to activate an account so you can start using the portal, please contact us via email at benefits@richmondshire.gov.uk.


How to access the Landlord Portal

Once your account has been activated you can then log in to the portal.

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