Council Tax Reduction Hardship Fund payment
As per the Government’s recent announcement we have awarded a hardship payment of up to £150 to all working age customers entitled to council tax reduction.
Those entitled to this payment will receive a revised council tax bill shortly. The payment will be shown on the bill as Covid-19 Hardship Fund payment.
Frequently asked questions
I have already paid this year’s council tax bill in full. Can I receive the Hardship Fund payment as there is nothing left to pay for 2020/21?
Yes. The Covid-19 Hardship Fund payment is awarded based on the total amount left to pay after any discounts and council tax reduction have been deducted from the total liability for the year. Even if you have already paid your balance, you can still receive the relevant hardship payment.
I only have £80 council tax liability to pay this year after my single person discount and council tax reduction have been deducted. Will I still receive the £150 Covid-19 Hardship Fund payment?
No. The Covid-19 Hardship Fund payment is up to £150. It cannot be more than the amount left to pay after any discounts and council tax reduction have been deducted from the total council tax liability for the year. In this case you will receive £80 Covid-19 Hardship Fund payment and will not have any council tax to pay for 2020/21.
I had an award of £50 Covid-19 Hardship Fund payment which left me with nothing to pay for the 2020/21 financial year. I have since had a change of circumstances, which means that from 1 May 2020 I no longer qualify for council tax reduction. Will I still receive any Hardship Fund payment?
As long as you qualify for some council tax reduction during the 2020/21 financial year you will be able to receive a Covid-19 Hardship Fund payment. If, when your council tax liability is recalculated, there is still £150 or more to pay during the 2020/21 financial year, the amount of Covid-19 Hardship Fund payment will increase to £150.
I have moved properties in the district mid-year. Will I receive £150 Covid-19 Hardship Fund payment on both properties?
No. You can only receive a maximum of £150 Covid-19 Hardship Fund payment for the whole 2020/21 council tax year. However, if the first property only used part of the £150 payment, e.g £70, then the remaining £80 could be applied to your new home. This is providing that you continue to be entitled to council tax reduction and the council tax you are liable to pay is £80 or more after all the relevant deductions have been made.
I have made a claim for council tax reduction after 1 April 2020. Can I still qualify for a Covid-19 Hardship Fund payment?
Yes. As long as you qualify for some council tax reduction during the 2020/21 financial year, this will be automatically applied to your council tax liability.
My council tax bill shows that after my single person discount and council tax reduction I owe £80 council tax for 2020/21. I also owe £60 council tax for 2019/20 which has been added on to this year’s bill. Why do I only receive £80 Covid-19 Hardship Payment fund and not £140?
The Covid-19 Hardship Payment fund only covers the council tax liability for 2020/21. The maximum therefore that you can receive is £80 as the £60 relates to last year’s liability.
I am a pensioner receiving council tax reduction. Can I also receive a Covid-19 Hardship Fund payment?
No. This payment is only available for working age customers who receive council tax reduction.