Richmondshire District Council

Landlord services privacy notice

This privacy notice is designed to help you understand how and why landlord services process your personal data. This notice should be read in conjunction with the council’s corporate privacy notice and other purpose-specific notices which can be found at the end of this page.

Who are we?

Richmondshire District Council is a ‘Data Controller’ as defined by Article 4(7) of the General Data Protection Regulation (GDPR).

The council has appointed Veritau Ltd to be its data protection officer. Their contact details are:

Information Governance Office
Veritau Ltd
County Hall
Racecourse Lane


Tel: 01609 532526

What personal information do we collect?

  • Name
  • Address
  • Contact telephone numbers
  • Contact email addresses
  • Bank details
  • Payments made
  • Recovery/enforcement action taken
  • Employment details
  • Unemployment details
  • Welfare benefit details
  • Medical information in certain circumstances

Why do we collect your personal information?

  • Statutory requirements, eg reporting to government
  • Collection of accommodation rent, garage rent, support charges and service charges
  • Collection of arrears/debt
  • Prevention and detection of crime including tenancy fraud
  • Service planning and improvement
  • Allocation of social housing, garages and commercial units
  • Undertake repairs, maintenance and service requirements as detailed within prevailing legislation
  • Safety and well-being of residents in accordance with fire safety measures contained within the Regulatory Reform (Fire Safety) Order 2005

Who do we share this information with?

We may share information with:

  • Judicial agencies ie courts
  • Government departments ie DWP
  • North Yorkshire County Council/Adult Services/Children Services/Occupational Therapist
  • Police authority
  • North Yorkshire Fire and Rescue Service
  • Health authority
  • Support agencies ie DISC, IDAS
  • Council appointed contractors
  • Veritau
  • Other local authorities and registered providers 

How long do we keep your information for?

  • In accordance with the Local Government Finance Act
  • In accordance with the Housing Act 1985

What is our lawful basis for processing your information?

We process your personal information in accordance with our public task and legal obligations including:

  • Housing Act 1985
  • Gas Safety Regulations and Code of Guidance
  • Article 6 General Data Protection Regulation 2018:
    • 6(1)b Performance of a Contract
    • 6(1)c Compliance with Legal Duty
    • 6(1)e Public task/interest

Further information

For more information about how the council uses your data, including your privacy rights and the complaints process, please see our corporate privacy notice.

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