Richmondshire District Council

Home improvement programme privacy notice

This privacy notice is designed to help you understand how and why Richmondshire Home Improvement Programme process your personal data. This notice should be read in conjunction with the council’s corporate privacy notice and other purpose-specific notices which can be found at the end of this page.

Who are we?

Richmondshire District Council is a ‘Data Controller’ as defined by Article 4(7) of the General Data Protection Regulation (GDPR).

The council has appointed Veritau Ltd to be its data protection officer. Their contact details are:

Information Governance Office
Veritau Ltd
County Hall
Racecourse Lane

01609 532526

What personal information do we collect?

  • Name
  • Address
  • Contact numbers

Why do we collect your personal information?

To enable contractors to make contact with tenants to arrange surveys and advise of planned replacement of items such as kitchens, bathrooms, heating systems, roofing etc.

Who do we share this information with?

Contractors carrying out the works

How long do we keep your information for?

For no more than 1 year – contractors destroy information at the end of each year’s works programme

What is our lawful basis for processing your information?

We process your information as part of our public task:

  • To facilitate works to upgrade/improve tenanted properties on a cyclical basis determined by the anticipated lifespan of major components

Further details

For more information about how the council uses your data, including your privacy rights and the complaints process, please see our corporate privacy notice.

A to Z of Services