Richmondshire District Council


You can contact the council online to pay, report, request, apply for or enquire about our services, 24 hours a day, 365 days a year


Opening hours

8:45am to 5:15pm Monday to Thursday

8:45 to 4:45pm Friday

Email us

Contact us by email at, or visit the relevant web pages to find our service email addresses

Call us

For general enquiries contact our customer centre on 01748 829100

Customer calls to the contact centre, revenues and benefits teams are recorded for training and quality purposes.  Please click here to see the call recording policy

Out of hours

5:15pm to 8:45am Monday to Thursday

4:45pm Friday to 8:45am Monday

In an out of hours emergency, please call 01653 697737

This number should be used in an emergency only

Visit us

We have five community offices throughout the district.  Please click on the community office for more information, including address and opening times:

A to Z of Services