Privacy policy

This page explains how Richmondshire District Council uses any information you give us, and the ways in which we protect your privacy. We are committed to protecting your privacy in accordance with the Data Protection Act 1998.

The Data Protection Act

Under the Data Protection Act we have a legal duty to protect any information we collect from you. We take appropriate security measures to safeguard your information and apply security standards & controls to prevent any unauthorised access to it.

The information collected when you visit our website

Richmondshire District Council uses Google Analytics to analyse the use of our website. This tool uses 'cookies', small text files which are automatically downloaded on your computer to collect anonymous information. This tracks information such as how visitors get to our website, what pages are being viewed and what Internet Browser is being used. If you would prefer to opt out of being tracked by Google Analytics across all websites, then please visit http://tools.google.com/dlpage/gaoptout

We do not use cookies for collecting personal information such as email addresses.

If you send us an e-mail or submit an online form

We will use your e-mail or postal address and any information you provide to deal with and respond to your query or feedback. This information may be disclosed to the appropriate Unit(s) of the Council in order to deal with and respond to your message.

Acts of Impersonation

Richmondshire District Council cannot be held responsible for any acts of impersonation and will assume all information submitted is genuine unless there is reason to doubt its authenticity: no authentication of visitors is provided on this website. Should you suspect that false information has been submitted using your identity please advise the Council and appropriate action will be undertaken.

Information collected in consultations, surveys and questionnaires

When we do this we will inform you what your information is being used for and to whom it will be disclosed. We may share non-personal statistical information, or summary information with organisations working in partnership with us.

Scope of this privacy policy

This privacy policy only applies to the Richmondshire District Council website. We are in no way responsible for the content or privacy policy of external third party websites that may be linked to our website.

Changes to the privacy policy

If this privacy policy changes in any way, we will place an updated version on this page.