Richmond Community Office

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Richmond Community OfficeRichmond Community Office
Zetland Square
Dundas Street
Richmond
DL10 7BP
Telephone: 01748 829100
Fax:             01748 828750
Email: enquiries@richmondshire.gov.uk

Fees and charges for 2011-2012  
If you require any further information on Fees and Charges please telephone 01748 828777.

Opening Times
Monday to Thursday 8.45am - 5.15pm
Friday 8.45am-4.45pm
On the third Wednesday of each month the Community Offices and Contact Centre will be closed between 8:45am and 10:00am

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The Community Office Team are here to help you!

We are here to help you on all aspects of Richmondshire District Council services including the completion of forms, advice with enquiries about any service including housing benefits, housing, planning applications, council tax and many more.
We will also ring other organisations on your behalf.
We can take your photograph and details for your bus pass.
Click here for bus pass information.

We also display a large selection of leaflets and forms belonging to various organisations and information regarding forthcoming local events.
You can view agendas for council meetings.

You can make payments for the following RDC items:
  • Rent
  • Council tax
  • Non-Domestic rates
  • RDC invoices
  • Car parking fines
  • Lifeline Scheme
  • Purchase your yearly RDC parking permit
  • Licencing fees
  • Planning fees
  • Excess refuse charges

Collect or/Hand In:

  • Benefit Forms
  • Housing Forms

We are able to scan original documents for claims and send them directly to the Benefits team.
Richmond Community Office has a benefits officer and a housing options officer on site to advise you with any queries.

We also keep copies of current and recent planning applications, which are available for public viewing.
Richmond Community Office has a planning officer on site to advise you on any planning matters (outside the National Park area).

Alternate Weekly Collection:

You can call into the Community Office to collect a replacement blue paper recycling bag or green box.
We also sell biodegradable green refuse sacks for excess garden refuse.
We will be happy to deal with all your queries regarding the alternate weekly collection scheme.

Accessing services:

Richmond Community Office is proud to work in partnership with a number of organisations.
You can access information on Business Link services.
 
Key House:
We have a working relationship with Key House, the housing charity. 
Key House are able to offer advice on all aspects of housing including tenancy rights, landlord mediation, availability of housing in Richmondshire and many other issues. 
A specialist housing adviser will be available to anyone who wants to know what their housing rights are, with the ultimate aim of preventing homelessness.
 
To make an appointment contact Richmond Community Office on 01748 829100 or Key House directly on 01845 574010.
 
Key House provide a Housing Advice Line on 01845 521458 Mon, Wed, Fri 10am - 1pm and a Money Advice Line, which covers debt and welfare benefits on 01845 525303 Mon 10am - 4pm, Thur 10am - 8pm, Fri 10am - 1pm and Sat 10am - 12 noon.
 
Citizens Advice Bureau:
The Citizens Advice Bureau are here on Wednesdays for debt advice by appointment only.
To make an appointment, please telephone 08444 111 444.
Lines are open 9.30am-4.00pm weekdays (and until 4.30pm Tues and between 5.30pm-6.00pm Wed)
The local CAB centre has drop-in sessions every Tuesday, Wednesday and Thursday from 9.15am - 10.15am.

Richmond Town Council:
A list of town councillors is available here.
Telephone 01748 850808.

Public Notice:  
Due to essential staff training the Community office will be closed on the third Wednesday of every month from 8:45am - 10:00am.
The Community office team apologise for any inconvenience this may cause.
 

Explains how you can contact us, what our service offers, what you can expect from our service and what you need to do.

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