Lighting - Public Lights

Richmondshire District Council owns and maintains in excess of 1500 Public Lighting Units situated at various locations throughout the District.

Fault Reporting and Attendance Service

If you wish to report a public light which is not working you can do this by contacting Richmondshire District Council customer services on 01748 829100 or by completing the form via the on line link below. You should provide as much information as possible to make sure the correct location and fault details can be passed to the maintenance contractor. Please provide:

  • Lighting column number – if available
  • Town/Parish or Village the light is situated in.
  • Location of the Light.
  • Road/Street name or footpath details
  • Outside which property numbers or name. (Or any other recognised detail i.e. next to post box, telephone box etc.)
  • Fault details.
  • Light out
  • Timing fault
  • Damage details

  • Any other information available.

You can report a fault online - click here

Fault reports can also by emailed to This email address is being protected from spambots. You need JavaScript enabled to view it. or sent by letter to Street Lighting Officer, Richmondshire District Council, Mercury House, Richmond, DL10 4JX

Standards for Attendance to Faults

Standard faults such as lights out are to be attended to within 5 working days of the report.
Emergency faults such as lights knocked over are to be attended to within 4 hours of the report.

Other works such as street light replacements and those which involve the electricity supply are to be completed within 10 weeks of the report.

 

North Yorkshire County Council - Highway Lighting

North Yorkshire County Council is responsible for maintaining the majority of street lights in North Yorkshire, identifiable by a number painted in black on a yellow background on the lamp post.

You can report a problem with road lighting
via the North Yorkshire County Council website.

 

Contact Us

Richmondshire District Council
Mercury House
Station Road
Richmond
North Yorkshire
DL10 4JX

Phone: 01748 829100
Fax: 01748 826186
E-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.