Richmondshire Transport Information Survey 2011

Please take a few minutes to complete this survey - we will use the results to help us improve public transport information in your area. For the purposes of this survey, public transport information includes buses, trains, community transport and car sharing schemes.

The survey consists of ten questions. The progress bar below will indicate your position throughout the survey. Select 'Next' to continue. Survey closing date: 31 January 2012 Thank you

1.	How easy do you think it is to get public transport information in Richmondshire?
	Very easy
	Easy
	Difficult
	Very Difficult
	Don’t know

2.	Which methods would you most prefer for receiving information about public transport? Please rank 1 to 5, giving a score of 1 to the most relevant to you.
			1	2	3	4	5
		Leaflet
		Internet
		Telephone
		SMS/text message
		Verbally

3.	How frequently do you use public transport in Richmondshire?
	Almost every day
	At least once a week
	About once a month
	About once or twice a year
	Less than once a year
	Never

4.	When planning a journey, which of the following have you used to obtain information? Please indicate how satisfied you were that your requirement was met:
		Very satisfied	Fairly satisfied	Fairly dissatisfied	Very dissatisfied	Not used
	Bus driver
	Bus stop information
	Timetable leaflet
	Traveline
	Local authority website
	Operator website
	Yorkshire Travel website
	Transport Direct
	Local community centre

	Any other (please specify below):

5.	Please use the space below to tell us about your travel experiences - good or bad. We want to know to what extent the quality and availability of transport information affects your use of public transport:

6.	Which town do you live in or nearest to?
	Catterick
	Hawes
	Leyburn
	Reeth
	Richmond

7.	Do you have a concessionary bus pass?
	Yes
	No

8.	Are you?
	Male
	Female

9.	Which age group do you belong to?
	under 18 years
	19 to 24 years
	25 to 44 years
	45 to 59 years
	60 years or over

10.	Do you consider yourself to be a disabled person or have a long term limiting condition?
	Yes
	No

Many thanks for your time. Select 'Submit' below to complete the survey.