Maintenance of the District
Councils street lights is carried out in partnership with North
Yorkshire County Council.
If you wish to report a street
light which is not working you can fill out
our online form or ring the following number at any time
(answer phone during busy periods or out of hours):
0845 8 72 73 74
The following information should be given:
- Name of town or village.
- Name of road if known or general location.
- Number painted or affixed to the lighting column or the nearest
house number or name.
You can also e-mail North Yorkshire County Council at
The majority of faults are
generally due to lamp failure and the repairs are undertaken within
five working days.
Other more serious faults, such
as no electrical supply, takes longer because the fault becomes the
responsibility of the electrical company who may be required to
carry out repair works to underground cables.
If a street light has been
seriously damaged e.g. hit by a vehicle or exposed electric cables,
this can also be reported on 0845 8 72 73 74. This type of reported
incident would be treated as an emergency.
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