Complaints or Suggestions

 

If you are unhappy or dissatisfied with any aspect of our sheltered housing service, do not sit brooding on it. Talk to your warden or contact the Housing Unit. If you are still not satisfied with the response you receive you can make use of the Council's Formal Complaints Procedure, details of which are available from the Corporate Unit Swale House, Frenchgate, Richmond, North Yorkshire.

 

Should you have any ideas on improving life within your Sheltered Housing Scheme and making things easier for you and your neighbours, do not keep them to yourself. Talk it over with your warden or the Housing Unit and your idea just might be put into practice.