Backdating and Appeals

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Backdating
 
Housing Benefit & Council Tax Benefit can be backdated for a period up to 52 weeks from the date of request and for a period not previously applied for. However the claimant must prove that there was a good reason why they did not apply for benefit at the time in order for it to be awarded. Furthermore, you must prove that the reason for not claiming, continued throughout this period.  
Some examples of good reasons are:
  • The claimant was too ill to make a claim and no-one was available to make the claim on their behalf.
  • The claimant did not understand that they could claim either because of age, language difficulties, difficulty in understanding technical documents or some other reasons.
  • The claimant was wrongly advised that they were not entitled to Housing Benefit/Council Tax Benefit
  • The claimant was unable to manage their own affairs and did not have an appointee.
Appeals
 
If you think the decision we have made is wrong you will need to write to us and 
'appeal' against the decision.
 
Q. What happens next?
 
The appeals officer will look at your assessment and either revise the decision and reassess your benefit or write and confirm that there will be no change in the decision, give reasons and explain how the rules apply to your case.
 
If the appeals officer cannot revise the decision to your advantage, a submission will be prepared and we will send your appeal to the Appeals Tribunal which is operated independently through The Appeals Service.
 
Q. Who can help me with my appeal? 
 
The following can offer independent advice:
 
Richmond Citizens Advice Bureau
Telephone: 01748 823978
 
Hambleton & Richmondshire Advocacy
Telephone: 01748 850085
 
You can also call into one of the community offices
 
For more information, telephone 01748 829100
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