issued on December 16, 2011
Emergency help is at hand for
Richmondshire council tenants over the Christmas
season.
District Council staff will be available to
deal with problems from December 28 – 30 on 01748 828721.
All other calls over the festive period will
be dealt with by the emergency out of hours service, Ryecare, on
01653 690738
Emergencies are classified as being:
gas leaks, water leaks - burst pipes or tanks,
light failures in bathrooms or kitchens, bare live wires, loss of
electric power, blocked or unusable WC (if only one in the
property), blocked or broken soil waste pipe causing serious leak
of sewage into dwelling (flats only), structural damage caused by
storm, flood, accident - or dangerous structures, failure of
central heating - if OAP, disabled, very young child (winter only),
supply temporary heating if repair cannot take place (winter only),
blocked wastes (public toilets, public buildings), and secure
ground floor windows and doors.
- Ryecare will also cover homelessness issues
for both Hambleton and Richmondshire over the Christmas period -
for people who have no friends or relatives to stay with.
Three nights accommodation will be given to anyone who is homeless
using the cold weather provision - when the temperature drops below
freezing for three consecutive nights. People who are non
priority homeless would also qualify for this.
The Housing Options service will close at
12.30pm on Friday 23rd December in both Richmond and
Northallerton and re open on Tuesday 3rd January at
8.45am.
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