In Richmondshire, the main company is Yorkshire Water Tel 0345 124 2424, however some areas are served by Northumbrian Water who can be contacted on Tel 0345 717 1100. These companies are also responsible for the main public sewers.
If your property is owned by the Council and you are the only property affected, please contact Housing Repairs.
If your complaint relates to discharges of sewage or other waste water from drains into streams or rivers, this should be reported to the Environment Agency Tel 0800 80 7060
If your complaint is about a neighbouring property (for example defective septic tank, blocked or defective drains, associated odours) Environmental Health can investigate your complaint. If the owner(s) of the drainage system do not resolve the blockage or defect, then a Statutory Notice can be served on those responsible, and if necessary the council will arrange for works to be carried out, and costs will be recovered from the owners.
Blocked road gullies are the responsibility of Highways at NYCC: 0845 872 7374
For further information or to register a complaint please contact Environmental Health.