Failure to notify or supply information
Failure to notify a change in circumstances or provide information for the purposes of billing Council Tax is an offence. The offence is committed if a customer fails to notify the Council of a change affecting their liability to pay Council Tax, within 21 days of the change occurring.
The law allows Councils to impose a £70.00 penalty to any person who;
- fails to notify the Council that an exemption on a dwelling should have ended
- fails to notify the Council that a discount (including Single Persons Discount and Council Tax Reduction) should have ended
- fails to notify the Council of a change of address or fails to notify the council of a change in the liable party
- fails to provide information requested to identify liability
- fails to provide information requested after a liability order has been obtained
Where a penalty has already been imposed on a Council Tax account and a further request to supply the same information is made, a further penalty of £280.00 may be imposed for each subsequent failure to comply.
If a customer disagrees with the imposition of a penalty, we would encourage that they contact us immediately to discuss its issue.
They do, however, have the right of appeal directly to the Valuation Tribunal Service.