What evidence do we need to see?
It is important that you provide all necessary documents to prove your income and identity, as this will help us to work out your claim more quickly. All documents must be originals as copies are not acceptable.
Proof of identity and proof of National Insurance number
You need to send proof of both you and your partner's identity and National Insurance numbers. Please send at least two of the following for both you and your partner:
- Original birth certificate
- Driving licence
- Divorce or annulment papers
- UK residence permit
- Life assurance policy
- Letter from a Solicitor, doctor, social worker or probation office, or the Inland Revenue
- Wage slips from the current employer
- Home Office acknowledge letter
- Marriage Certificate
- Gas, electric or water rates bill
- HM Forces certificate of employment
- EC or EBA national identity card
- NHS medical card
- DWP benefit entitlement letter
- Bank statement (dated within the last 4 weeks)
- Universal Credit Award Letter
The evidence needed to support a claim for benefit is shown below:-
Proof of income
- If you are employed you must provide five wage slips in a row (if you are paid weekly), three wage slips in a row (if paid fortnightly) or two wage slips in a row (if paid monthly). Or, you can provide a letter from your employer on official company paper. Your proof must include:
- The name and address of your employer
- The number of hours worked and the period covered
- Your income before deductions in the year so far
- Your income before deductions for the pay period
- The income tax deducted
- National Insurance Contributions deducted
- Your pay before and after deductions, and any other deductions for a five week period
- Occupational pension or personal pension payments
- How you are paid, for example cheque, cash or into a bank account
If you are in receipt of Universal Credit and apply for Council Tax Reduction, we may need to see your Universal Credit Award letters.
If you or your partner are self employed, you must send us your most recent accounts. If you cannot provide these, or have only recently become self employed, please contact our Benefits Team.
If you or your partner receive any other benefit we will need to see proof of the amount you receive from the DWP (award letter, bank statement showing payments etc)
Proof of capital
- We will need to see two recent months' bank statements for all accounts, plus statements, passbooks, or certificates showing all savings and investments and how they are invested.
Proof of residency and rent
Tenancy Agreement or Rent Book (or Rent Account along with letter from your Landlord)
This proof must include the following:
The date the agreement started
The amount you pay
How long the tenancy will last
How often you pay the rent
The name and business address of your landlord and of the managing agent if applicable
What is included in the rent, eg meals, gas, electricity
Details of rent already paid and the date of payment
Why do I have to prove what I say on my claim form?
It is important that you get all the benefit you are entitled to. We can only work out your benefit entitlement from the proof you give us. As benefit is paid out of public funds we must check everything as it is important that you do not receive any benefit which you are not entitled to.