Business Rates - Appeals

The rateable value of non-domestic (business) properties is fixed by an independent valuation officer of the Valuation Office Agency (VOA). You can, however appeal against a decision on the ratebale value of your property.

You need to appeal directly to the VOA, whose contact details can be found at:

With effect from 01/04/20107 there will be a new appeals procedure should you disagree with your properties new 2017 valuation. These must be lodged direct with the Valuation Office Agency (VOA) and not the Council on or after 01 April 2017.

There will be 3 stages as follows:

  1. Check – Ensure relevant facts surrounding the revaluation are validated by the ratepayer and agreed as far as possible. If the VOA has made an obvious error, they will correct the entry in the Rating List immediately. If matters not resolved within 12 months’ then ratepayer has right to move to stage 2.
  2. Challenge – Equates to current proposal stage and the ratepayer has an opportunity to submit up-to-date information. That must be submitted within 4 months of the completion of Stage 1 above. If the matter remains unresolved after 18 months, the ratepayer has a right to move to stage 3.
  3. Appeal – Ratepayer can lodge an appeal to the Valuation Tribunal within 4 months of completion of Stage 2 above. No new evidence can be submitted at this stage.

Fees will be charged for the submission of Appeals. The fee amount being dependant on the size of the Rateable Value. 


Rating Advisers

Ratepayers do not have to be represented in discussions about their rateable value or their rates bill.

Ratepayers who do wish to be represented, however, should be aware that members of the Royal Institution of Chartered Surveyors (RICS - website and the Institute of Revenues Rating and Valuation (IRRV - website are qualified and are regulated by rules of professional conduct designed to protect the public from misconduct.

Before you employ a rating adviser, you should check that they have the necessary knowledge and expertise, as well as appropriate indemnity insurance. Take great care and, if necessary, seek further advice before entering into any contract.


Contact Us

Richmondshire District Council
Mercury House
Station Road
North Yorkshire
DL10 4JX

Phone: 01748 829100
Fax: 01748 826186
E-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.